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Terms & Conditions

I. Applicability and modification of the Terms and Conditions

1. These terms and conditions, hereinafter referred to as 'TC', govern the offering, provision and use of the services and applications offered by Tradi Games Company Limited ('TG'), hereinafter referred to as 'the Service'. , 'the Services' or 'the Offer'. TG undertakes to provide its services strictly in accordance with these terms and conditions.

2. TG reserves the right to make changes to the terms and conditions for future periods, particularly in response to technological advances, legislative changes or for any other similar reason. Users will be notified of these changes within a six-week notice period, either by an announcement in their connection area or by email. If a user does not contest the announced changes within the allotted period, their agreement with the revised conditions will be considered established after the end of this period. In the event of disagreement by the user, TG explicitly reserves the right to terminate the user contract. In the notification, TG will specifically highlight the possibility of contesting these modifications as well as the legal consequences of a non-contestation or an actually declared contestation. The current version of the terms and conditions can be viewed by clicking on the 'Terms and Conditions' link on the description page of the relevant application or in the application footer on Facebook.

II. Use of services and account management

1. Access to TG services is not a guaranteed right. TG reserves the right, according to its own judgment and without the need for justification, to refuse access to its sites or services. This is particularly, but not exclusively, the case in the event of non-compliance with the terms and conditions.

2. TG services are intended only for individuals aged 16 and over. For users aged 16 to 18, use of TG Services is conditional on legal guardians' approval of the User Agreement, including adherence to the terms and conditions.

3. If access to a Service requires the creation of an account (as part of a subscription-based service), you confirm that all information provided during the registration process is complete and correct. This includes, but is not limited to, your billing and payment information such as banking details, credit card number and expiration date. Subscription Services are governed by the terms in effect at the time of use, including applicable rates.

4. When selecting a user or account name for use of the Services, you may not choose a name that:

5. You are responsible for the security of your login information (username and password) and the confidentiality of your account. This includes in particular the management of data, information and content stored in your account, as well as their use. You must immediately notify TG of any unauthorized use or access to your account or login information, as well as any potential risk of such unauthorized use or access.

You may not allow third parties to access the TG Services using your login information or account, nor may you use the TG Services through third party accounts or using your login information. third party. TG assumes no liability for losses resulting from the use of your login data or your account by third parties, with or without your consent, except in cases of willful misconduct or gross negligence of TG.

However, you are responsible for damages caused to TG or a third party if you fail to comply with your obligations of confidentiality and protection of your login data and your account, or if you fail to report the use or unauthorized access to your login information, or if you authorize third parties to use your login information or account.

6. When the Services involve the use of account management of a social network (such as Facebook, for example), you are responsible for the confidentiality of your access data and your account on this social network, as well as for all activities taking place under s your access data or your account.

III. Virtual currency and items

1. The TG Service may offer various types of virtual payments, referred to herein as 'Virtual Currency', and virtual items, or 'Virtual Goods', which may be used in connection with the specific Service. These items may include, but are not limited to, virtual 'coins' or 'cash', purchasable from TG using real money, provided that you are of legal age in your country of origin. residence. Regardless of the terminology used, Virtual Currency and Virtual Goods cannot under any circumstances be exchanged for real money, goods or any other object of monetary value, neither with TG nor with third parties.

2. TG reserves the right to modify Virtual Currency and Virtual Goods, as well as other aspects of the Services, at any time. Prices for the purchase of Virtual Goods and exchange rates for the purchase of Currency and Virtual Goods may be adjusted by TG in any way and at any time, in its sole discretion. The price or exchange rate effective at the time of purchase will prevail.

3. THE PURCHASE OF VIRTUAL CURRENCY OR VIRTUAL GOODS IS FINAL AND THE VIRTUAL CURRENCY OR VIRTUAL GOODS PURCHASED CANNOT BE REFUNDED, TRANSFERRED OR EXCHANGED IN ANY CIRCUMSTANCES. THESE MATERIALS ARE INTENDED FOR USE ONLY IN CONNECTION WITH THE SPECIFIC SERVICE. IN THE EVENT OF TERMINATION OR ANY OTHER TERMINATION OF THE USER AGREEMENT, FOR ANY REASON WHATSOEVER, OR IN THE EVENT OF INTERRUPTION OF THE SERVICES, ALL CURRENCY AND VIRTUAL GOODS ACQUIRED OR EARNED WILL BE LOST WITHOUT RIGHT TO COMPENSATION OR REFUND. REGARDLESS OF THE CONSIDERATION OFFERED OR PROVIDED FOR THE ACQUISITION OF VIRTUAL CURRENCY AND GOODS, YOU WILL NOT ACQUIRE ANY OWNERSHIP OR OTHER EXCLUSIVE RIGHTS IN SUCH ITEMS, BEYOND THE RIGHT TO USE THEM IN ACCORDANCE WITH THE TERMS OF THE AGREEMENT AND THE CONDITIONS ESTABLISHED WITHIN THE CONTEXT OF THE SERVICE.

4. The transfer of Currency and Virtual Goods to third parties is strictly prohibited, unless expressly authorized by TG within the framework of the Service. Outside of the Service, it is also prohibited to buy or sell Virtual Currency or Virtual Goods for real money, exchange them or trade them in any way. Any such attempt is considered a violation of the terms and conditions. In the event of a violation or attempted violation, TG reserves the right to permanently prohibit you from using its Services. TG may also take additional legal action and claim damages.

5. TG has the absolute right to manage, regulate, control, modify or delete Virtual Currency and/or Virtual Goods at its sole discretion, and shall not be liable to you or any third party for the exercise of this right. these rights.

6. Transactions will be processed in accordance with the procedures in force in the respective application stores.

7. List of available token packs:

IV. User Generated Content

1. The TG Services may include features such as email services, chat rooms, news groups, online communities, photo albums, archives, and/or other means of communication enabling interactions between users (referred to here as 'Communication Services'). You agree to use these Communication Services only to send, receive and share appropriate messages and content as defined in Section 5 of these rules. TG is not obligated to actively monitor or moderate the Communication Services except for specific reasons.

We strongly encourage you to report to TG any inappropriate use of the Communication Services by other users, in accordance with these rules, so that TG can take appropriate and necessary action.

2. TG reserves the right to review messages and content posted by users on the Communication Services and to remove them at any time, without notice and in its sole discretion. TG may also restrict or terminate your access to all or part of the Communication Services at any time, without notice or justification, or prohibit you from using these Services or terminate the user agreement in the event of inappropriate use of the Services. of Communication.

3. User statements and messages on the Communication Services are those of the authors alone. TG assumes no responsibility for the content of messages sent by you or other users to the Communication Services, as well as for content made accessible to other users. TG is not responsible for the communications and actions of users on these Services, nor for any possible civil or criminal consequences arising from your participation in the Communication Services. Administrators and moderators of the Communication Services are not considered official representatives of TG.

4. You acknowledge and agree that your interactions with other users via the Communication Services are public and not private, and that you have no right of privacy regarding your use of such Services. TG clearly informs you that the personal data and information that you share or make accessible to other users via the Communication Services may be consulted by the latter, who may then use them. It is therefore strongly recommended not to disclose sensitive personal information in the Communication Services.

TG reserves the right to disclose any information or content on the Communication Services as deemed necessary to comply with any law, regulation, legal process or official request, or to manage, reject or remove such information or content. , at its sole discretion, taking into account the legitimate privacy interests of the users concerned.

5. Appropriate Content for Messages and Materials on Communication Services

In accordance with the preceding points, you agree not to use the Services, including the Communication Services, for the following purposes or content:

V. Copyright

The TG Services, including but not limited to software, games, logos, graphics, animations, characters, music and all other content incorporated or used in their provision, are composed of content, trademarks and other information protected by Copyright. This includes, but is not limited to, images, photos, animations, videos, audio, music, text and applications embedded in software and character data. All such content within the Service and each domain contained therein is protected as a collective work under Vietnamese law. By accessing such content, you acknowledge that TG and/or its licensors remain the holders of all right, title and interest, including copyright and other intellectual property rights, in the content distributed by TG within the Services, as well as works derived from this content. By this access, you do not acquire any ownership or copyright rights, or any other rights in this content, beyond a simple authorization of use in accordance with the established terms.

Using the Services, downloading or posting content from the service, or purchasing Virtual Currency and Virtual Goods does not grant you any of the aforementioned rights. You therefore agree not to reproduce, transmit, publish or exploit in any way the content from the services without express prior written authorization from TG, unless expressly authorized.

Any ideas, feedback, comments, suggestions or other contributions ('Ideas') published, transmitted or addressed to TG by users in the context of the use of the Services become the exclusive property of TG. You agree, to the extent permitted by law, that TG may use, exploit and publish these ideas in any manner, without limitation or compensation to you.

VI. Termination of user agreement and termination

The contract established between you and TG concerning the use of the Services, your Account or any subscription purchased may be terminated at any time by you or by TG, without the need for notice or justification. Following such termination, your right to access and use the agreed Services, as well as the Virtual Currency and Virtual Goods related to the Service, will immediately terminate. In the event of non-compliance with the terms and conditions, TG also has the right to suspend your access to the Services at any time.

You have the option to terminate the user agreement, your Account or a subscription linked to a Service by following the procedures established in the Service concerned.

TG reserves the right, even after termination by one of the parties, to charge fees, supplements or costs which would have been incurred before the termination or which would be due at the termination itself. If your Account or a specific subscription is terminated by you or by TG for reasons attributable to you, no refund will be made for payments already made for unused Services, nor for Currency or Virtual Goods purchased under the Services. In these cases, no online time, credits or other game elements (such as points in an online game) will be refunded to you or converted to cash or other form of compensation.

IT IS IMPORTANT TO NOTE THAT THE SUSPENSION OR TERMINATION OF YOUR USER AGREEMENT, YOUR TG ACCOUNT OR YOUR TG SUBSCRIPTIONS IN NO CIRCUMSTANCES WILL AFFECT YOUR SOCIAL MEDIA ACCOUNTS.

VII. Disclaimer of Warranty and Limitation of Liability

TG's liability, whatever the legal basis, is incurred only within the framework of the following legal provisions:

1. TG is fully liable for damage causing harm to life, limb or health, as well as damage resulting from intentional misconduct or gross negligence on the part of TG or its legal representatives or agents. This liability also extends to damages arising from failure to comply with a guarantee or quality specifically promised by TG, or in the event of fraudulent concealment of defects.

2. TG is liable, within the limit of foreseeable and contract-typical damages, for damages resulting from slight negligence in the execution of essential contractual obligations by TG or its representatives or agents. The essential obligations of the contract are those whose performance is necessary for the proper functioning of the contract and on which the parties can normally rely. TG is not responsible for slight negligence in other situations.

3. TG assumes no liability for damage or loss of Virtual Currency and Virtual Goods in your Account resulting from targeted computer attacks on your devices (computers, tablets, smartphones, consoles, etc.) used to access the Services, or directly on TG Services, aimed at compromising all or part of the systems concerned ('cyberattacks').

4. TG excludes all liability for indirect or consequential damages.

5. These provisions do not affect TG's legal obligations under the Product Liability Act.

6. Points VII.1 to 4 also apply to the personal liability of employees, workers, representatives, managers and agents of TG. In the event of specific guarantees supported by TG and in accordance with mandatory laws, the exclusions and limitations of liability mentioned above do not apply.

7. You acknowledge that 100% availability of the Services is not technically feasible, in particular due to dependence on third-party services and intermediaries. Consequently, TG does not guarantee constant and uninterrupted availability of its Services. Maintenance operations will be carried out, as far as possible and reasonable, outside normal opening hours.

8. TG assumes no responsibility for the operation of the Internet, your access to the Internet, or their capabilities and other circumstances or events beyond its control. This also includes the functionality and effectiveness of third party technologies used in accordance with these Terms.

9. TG takes the necessary, reasonable, technically possible measures in accordance with the current state of technology, as well as measures proportionate to the costs, to guarantee the availability of the Services and the services and functionalities offered. TG provides its Services in accordance with the current state of technology, taking into account an economically reasonable investment. onnable. Thus, TG reserves the right to adapt its Services at any time according to technological developments, to the extent that this is acceptable to the users concerned.

It is your responsibility to back up your data to prevent the risk of data loss in the event of a system crash or other similar situation, by performing your own backups regularly.

VIII. Links to third party sites

TG applications and websites may include links to other applications and websites. These links could redirect you to other websites in the same Internet browsing window. It is important to note that these third party sites are not under the control of TG. The presence of a link on TG sites does not suggest a relationship or partnership between TG and the operators of the linked sites, or that TG approves or endorses those sites, or the information and content they provide. TG does not guarantee the correctness, content, terms of use, privacy policies, products, services, legality, reliability, suitability, accuracy, timeliness, decency or any other aspect of these linked websites. By accessing these links, you acknowledge that TG is not responsible for such content. TG advises you to consult and verify the privacy policies and terms of use of third-party sites before any interaction.

IX. Non-waiver of rights

The fact that TG does not request or insist on the strict execution of an obligation incumbent on you under these General Conditions, or that it does not exercise a right provided for by these same Conditions, must not not be construed as a waiver or abandonment by TG of asserting this provision or right in this or any other similar situation in the future.

X. Protection of personal data

For detailed information on the methods TG uses to protect your personal data, please refer to TG's privacy policy: https://www.tradigames.com/policy-fr.php

XI. Applicable law, competent jurisdiction, and final provisions

1. The contractual conditions are governed exclusively by Vietnamese law. To the extent permitted by law, Hanoi will be the exclusive jurisdiction for all disputes arising directly or indirectly from this contractual relationship. The application of the United Nations Convention on Contracts for the International Sale of Goods, as well as the conflict of laws rules in matters of private international law, is expressly excluded.

2. TG reserves the right, with two weeks' notice, to transfer all or part of its rights and obligations as a service provider to a third party.

3. In the event that any provision of these Terms and Conditions becomes wholly or partially invalid or unenforceable, this will not affect the validity of the remaining provisions. Invalid or unenforceable provisions will be replaced by relevant legal provisions. This approach also applies in the event of regulatory gaps.

Consumer notice

We would like to inform our consumers that the Tradi Games service is provided by Tradi Games Company Limited, located at:

For any requests or questions regarding customer service, we invite you to contact Tradi Games at the following email address: support@tradigames.com

Dispute Resolution:

In accordance with the provisions of the Consumer Code, the dispute resolution rules also apply to cross-border disputes. You can use these procedures if you have previously contacted TG in writing at support@tradigames.com and if no amicable agreement could be found. To initiate this procedure, please contact the consumer mediation evaluation and control commission (http://www.economie.gouv.fr/mediation-conso/commission). On this site, you will find contact details for the European Consumer Center in France and detailed information on how to get assistance. The European Union platform for online dispute resolution is accessible at the following address: http://ec.europa.eu/consumers/odr/.